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Wilder Technologies, LLC – Limited Warranty


Wilder Technologies, LLC warrants that each Test Adapter, 1) is free from defects in materials and workmanship and, 2) conforms to Wilder Technologies specifications for a period of 12 months, with the except for the Thunderbolt Gen3 and DisplayPort Test Adapter, whereby is warranted for a period of 6 months, all other aspects of the Wilder Technologies, LLC warranty apply.

See Consumable and Fragile Material Warranty for exceptions to the 12 month warranty.


The warranty period for a Test Adapter is a specified, fixed period commencing on the date of ship from Wilder Technologies, LLC. If you did not purchase your Test Adapter directly from Wilder Technologies, LLC, the serial number and a valid proof of purchase will be required to establish your purchase date. If you do not have a valid proof of purchase, the warranty period will be measured from the date of ship from Wilder Technologies, LLC.

If, during the warranty period, the Test Adapter is not in good working order, Wilder Technologies, LLC will, at its option, repair or replace it at no additional charge, except as is set forth below. In some cases, the replacement Test Adapter may not be new and may have been previously installed. Regardless of the Test Adapter’s production status, Wilder Technologies, LLC appropriate warranty terms apply.

Consumable and Fragile Material Warranty

Wilder Technologies, LLC warrants that consumable materials and all fragile materials supplied by Wilder Technologies, LLC either as part of an instrument or system, or supplied separately, will be free from defects in material and workmanship at the time of shipment.

Extent of Warranty

The warranty does not cover the repair or exchange of a Test Adapter resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which Wilder Technologies, LLC is not responsible. The warranty is voided by removal or alteration of Test Adapter or parts identification labels. The initial three months are unconditional; the remaining months excludes plugs, receptacles and SMA connectors. Connectors are wear items and excluded from the warranty after the initial three months.

These warranties are your exclusive warranties and replace all other warranties or conditions, express or implied, including but not limited to, the implied warranties or conditions or merchantability and fitness for a particular purpose. These warranties give you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of express or implied warranties, so the above exclusion or limitation may not apply to you. In that event, such warranties are limited in duration to the warranty period. No warranties apply after that period.


Items Not Covered by Warranty

Wilder Technologies, LLC does not warrant uninterrupted or error–free operation of a Test Adapter.

Any technical or other support provided for a Test Adapter under warranty, such as assistance via telephone with "how–to" questions and those regarding Test Adapter set–up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.

Warranty Service

Warranty service may be obtained from Wilder Technologies, LLC by returning a Wilder Technologies, LLC Returns Material Authorization and the Test Adapter to Wilder Technologies, LLC during the warranty period, to obtain RMA number contact support@wilder-tech.com.

You may be required to present proof of purchase or other similar proof of warranty entitlement. You are responsible for any associated transportation charges, duties and insurance between you and Wilder Technologies, LLC. In all instances, you must ship Test Adapters in Wilder Technologies, LLC approved packaging. Information on packaging guidelines can be found at: www.wilder-tech.com. Wilder Technologies, LLC will ship repaired or replacement Test Adapter Delivery Duty Prepaid (DDP) and will pay for return shipment. You will receive title to the repaired or replacement Test Adapter and you will be the importer of record.



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